sheena.chandran1787

May 17, 1987

About Candidate

Location

Education

B
Bachelor of Fashion Technology 2008
Mahatma Gandhi University

Fashion Fundamentals Introduction to fashion concepts, fashion history, and industry overview. • Textile Science Study of fibers, yarns, fabrics, their properties, and behavior. • Elements of Design Principles of design, color theory, and design composition. • Pattern Making & Garment Construction - I Basics of drafting patterns and constructing garments. • Fashion Illustration & Drawing Hand and digital sketching, figure drawing, and garment rendering. Surface Ornamentation Techniques Embroidery, dyeing, printing, and embellishment techniques. • Internship / Industrial Training industry exposure in fashion houses, export units, or buying offices. • Graduation Project / Portfolio Development

Work & Experience

I
INVENTORY SPECIALIST Breitling Service Center, Dubai – UAE March 2023 - Present
Breitling

Manage the inventory of spare parts to maintain accurate and up-to-date stock levels. others. • Proactively reduce discrepancies by regularly monitoring and reconciling stock data. • Coordinate sales and export operations of spare parts across GCC countries efficiently. • Plan and forecast inventory need to ensure availability during peak seasons. • Process returns and credit notes in close collaboration with Finance and HQ teams. • Maintain communication with headquarters for timely stock adjustment approvals.

S
SPARE PARTS COORDINATOR June 2022 - March 2023
Breitling

• Supervised spare parts operations while enhancing overall customer service experience. • Prioritized and managed inventory orders effectively based on demand and stock levels. • Worked closely with Finance teams to ensure accurate stock reconciliation and reporting. • Monitored and controlled inventory levels within budget constraints to optimize resources. • Supported timely order processing and ensured smooth coordination of shipments. • Improved internal inventory tracking systems to streamline spare parts management.

C
CUSTOMER SERVICE REPRESENTATIVE September 2019 - June 2022
Breitling

• Responded promptly to customer inquiries through phone, email, and live chat channels. • Conducted detailed quality inspections on repairs before delivering products to customers. • Recorded accurate & comprehensive condition reports on watches upon service receipt. • Maintained precise & up-to-date documentation of all customer service interactions. • Efficiently resolved customer complaints to ensure satisfaction and retention.

Awards

F
Fashion styling 2006
Awarded first in styling, a project undertaken during second year of degree.

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