MICHELLE V. LAGRISOLA

WAiTRESS – Greet and escort customers to their tables, Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies), Prepare tables by setting up linens, silverware and glasses, Offer menu recommendations upon request, Offer menu recommendations upon request, Serve food and drink orders, Provide excellent customer service to guests

CLEANER – Clean, stock and supply designated facility areas (dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, restroom cleaning etc)
Perform and document routine inspection and maintenance activities
Carry out heavy cleansing tasks and special projects
Notify management of occurring deficiencies or needs for repairs
Make adjustments and minor repairs
Stock and maintain supply rooms
Cooperate with the rest of the staff
Follow all health and safety regulations

HOUSEKEEPING – Washing linen
Disinfecting linen and floors
Cleaning toilet bowls and sinks
Ensure guest rooms and common areas in hotels like lobbies, restaurants, conference rooms (if available) etc. are cleaned
Collecting trash from hotel floors and managing wastebaskets appropriately
Cleaning windows in guest rooms if there are no screens inside the room
Making beds every morning and changing linens daily if guests have not stayed in the room overnight
Vacuuming carpets and rugs in guest rooms
Disposing of trash properly in hotels
Always being mannerly, professional and tactful when dealing with guests who need help

Collecting room service trays from the hotel staff or management
Making beds during the night when all rooms are empty
Ushering guests to their rooms if needed
Ensuring that there is no dirt on floors or other areas where guests walk on
Making sure that hotel vehicles are clean during duty hours
Cleaning up at all housekeeping related functions and assisting higher level supervisor with all housekeeping related tasks.